Privacy Policy & Donor Information

Charity Information

The Friends of the Hurtwood is a Charity whose purpose is to manage public access to and protect the environment of the Hurtwood. The Charity employs a Ranger, maintains a website, publishes regular newsletters, produces maps and signage, organises occasional events and activities on the Hurtwood, clears fly tip, maintains free car parks and notice boards for visitors, and secures funding through private donations.

The charity was registered in 1961 with the Charity Commission, no. 200053. Details can be found here.

Customer Service Contact Information

If at any time you would like to contact us regarding your membership, please use one of the methods below to get in touch. We will respond to your enquiry as soon as possible.

Main Office Address

Friends of the Hurtwood
St Mark’s Church Yard
Peaslake
Guildford
Surrey
GU5 9RR
United Kingdom


Main Telephone No. 01306 730100
Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Fill in our Contact Us form here.


Or alternatively, a list of Trustees & their email addresses can be found here

Payment Protection & Processing

All our payment methods are handled by accredited Payment Gateway Providers. We only hold information pertaining to your donation which allows us to determine the status of your membership (eg. Current or Lapsed) and we never keep details of your Credit Card numbers, Bank Account or other 'delicate' payment details.

All payments, including Direct Debits are processed, securely (using an encrypted connection), by the Charities Aid Foundation. All providers, as well as ourselves, adhere to the 1998 Data Protection Act and the General Data Protection Regulation 2018.

How we collect your information

We collect your contact information when you complete your donation and become a member of the Charity, or when you make an enquiry through our website.

What do we do with it?

We use your data to provide you with information about events and activities which might be of interest to you. Names of Donors are published in our Annual Accounts. As the data is provided by you we therefore process this data with your consent. However the data processing is also in line with the legitimate interests of a not for profit organisation in arranging events; notifying interested parties of events etc. Contact on this basis is made for the purposes of providing information on events you may have interest in. You can contact us to change or delete your data at any time.

If you're concerned about security, or would like to know more about any of the items mentioned on this page - please contact the administrator here - or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Who do we share it with?

FotH will not sell your data to any third party. We do however need to share your data as follows:

  • Your contact data provided through the website will be processed by CiviCRM. Their activities are compliant with the GDPR.
  • If you set up a donation through the website your data is shared with the Charities Aid Foundation who provide the technical way for us to collect your donation. Their activities are compliant with the GDPR.
  • If we make payments to you, for example as an employee or a contractor, we will share necessary details with your bank to enable us to make that payment.
Refunds, Returns & Cancellation

If you wish to cancel your subscription at any time, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. - or alternatively, contact us through the website here.

If you wish not to receive the Friends of the Hurtwood newsletter, or any information via email, then you can opt-out by changing your communication preferences using the user menu on the left.

The average donation is £45 - if you wish to request a refund, please contact us through the website or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will refund any amount donated within the last 28 days.

If you prefer to contact us by post, please use the address stated at the top of the page.